Our Approach to Data Security & Data Erasure

We have developed a unique hybrid approach to data security & erasure, based on the specific needs of our diverse participants. We offer a Standard Data Erasure option and a Certified Data Erasure option, which are explained as follows:


Standard Data Erasure

We factory reset MOST devices at the SmartphoneRecycling.com facility. Outdated items are physically destroyed through a shredding process.*

  • Selected older devices may be sold to refurbishment companies who erase the data.
  • Selected damaged & locked devices may be sold 'for parts" to select refurbishment companies, who demanufacture the devices and erase the data when applicable.
Maximum Payout
Standard Erasure
Our default option is free. This option will maximize our payout to you.


Certified Data Erasure

We factory reset ALL devices at the SmartphoneRecycling.com facility. Outdated items are physically destroyed through a shredding process.*

  • Devices that cannot be factory reset will be physically destroyed through a shredding process.
  • You will receive a Certificate of Data Erasure certifying your devices were factory reset or physically destroyed through a shredding process.
Maximum Security
Reduced Payout
This upgraded & certified option will reduce our payout by up to 40%.*


*Under our Standard Data Erasure policy, we factory reset or physically destroy most devices, but we may sell selected older, damaged & locked devices to third party refurbishment companies who specialize in these devices and erase the data when applicable. The resale of these devices allows us to maximize our recycling proceeds, which in turn maximizes the financial payout to our participants. Our Standard Data Erasure process is an integral part of our Incentive Based RecyclingSM system, which holds that the only solution to sustainable, long term device recycling is strong financial incentive to the recycling entity.

Under our Certified Data Erasure service, if we cannot factory reset a damaged or locked device at our facility, it will not be sold 'for parts' to a refurbishment company. These devices are shredded. As such, no recycling proceeds are realized from the sales of the devices, which may reduce our payout by up to 40%. The actual payout reduction depends on the condition of the devices.

Our data erasure protocol, when employed by our technical staff, utilizes the device's built-in manufacturer factory reset protocol, which erases all user data on the device. Please note: The factory reset process does not remove the activation locks on iCloud locked, Google locked, or other activation locked devices. These devices are sold 'for parts' to select refurbishment companies, who demanufacture the devices to reclaim the parts. While activation locked devices cannot be reactivated or reused as functioning devices, they are an essential source of repair parts and a critical component of our Incentive Based RecyclingSM model.

All recycling options & data erasure protocols are governed by our terms & conditions.